Frequently asked questions
What are your hours?
For pick ups: M-F 9-3 pm except for holidays.
All other meetings are by appointment only.
Where are you located?
We hail from North Vancouver, Canada. Our physical address for pick ups is 351 Lynn Avenue, North Vancouver, BC V7J 2C4.
Do you only uplift Mercedes Sprinters?
We build out custom conversions for Mercedes-Benz Sprinter vans only. We also sell a variety of overland and van related products at shop.nomadvanz.com
If I bring parts to your shop, will you install them in my van?
Unfortunately we cannot. We can only install items purchased from shop.nomadvanz.com
My van was not converted by Nomad Vanz. Can you do upgrades or renovations to it?
We cannot, as this conflicts with our status as a Mercedes-Benz eXpertUpfitter, which requires us to provide a warranty for all work completed in our shop.
The trouble is, if your van was converted elsewhere, we must now stand not only behind our work, but any adjacent work previously completed by other parties. And we cannot do this with confidence. However, there are some exceptions.
To see a list of services we can still provide you, visit our online store.
Do you work with American clients?
Yes, of course! The only caveat is that the van has to be a USA purchased Sprinter.
Do you sell the van as well?
We are only responsible for the conversion of the van, the van is supplied by you, the client. Need help finding a new Sprinter? We can help partner you with our partners over at Mercedes.
Do you work on partial conversions?
Yes, we do! We would love to hear about your project big or small, and see how we can be involved. Please note that we only install parts that are supplied by us.
What’s the price for a Nomad Vanz custom conversion?
Adventure Wagon Modular Interior: $25,000+ USD
Nomad Vanz Adventure Wagon Hybrid Build: $50,000+ USD
Nomad Vanz Premium 144”WB Custom Builds: $120,000+ USD
Nomad Vanz Premium 170”WB Custom Builds: $150,000+ USD
How long does a conversion take?
Depending on the size of the project it can be a few days, weeks or months. A full custom conversion would take between 3-8 months to complete depending on the complexity.
Can I come by and visit the shop?
All visits to our shop are booked in advance, it gives us some time to chat out a few details beforehand.
Do you offer financing?
We do not offer financing on the cost of the conversion although our partners at Mercedes do offer financing on new Sprinters.
Do you sell the bed-bench as a stand alone product?
The custom seating we showcase in our vehicles is exclusive to our full conversion clients.
What components do you use in your builds?
For more information on components we use please visit our custom van galleries.
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Industry leading R&D Craftsmanship
The creative team behind Nomad Vanz is one of the most innovative companies in this industry. We have expert knowledge of the van build process and the best products, which strengthens our client relations.
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Finest-Quality Products & Materials
We believe in the superiority of our products, and we only offer those that meet our high standards. We’re not about quantity, but about delivering exceptional quality that enhances your Nomad Vanz experience.
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Exceptional Customer Service
Our dedicated customer service is here to help. Reach out to us via email, phone, or live chat, and enjoy our exclusive 1-on-1 customer service. We’re available from Monday to Friday, 9 AM to 3 PM PST.
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Van Build Innovators since 2014
Our products are swiftly shipped and you’ll receive a shipping confirmation with a tracking number.